Privacy Policy

Last Updated: January 15, 2026

1. Introduction

Delima (“Delima”, “we”, “our”, “us”) operates an online business offering educational webinars, products (including books, marketing toolkits, and learning bundles), and professional marketing services for D2C brands and startup founders. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access our website, make payments, attend webinars, or engage with our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address

b) Business Information

  • Company/brand name
  • Website or social media links
  • Business requirements shared during onboarding

c) Payment & Transaction Information

  • Payment reference IDs
  • Transaction amount, date, and status

Note: We do NOT store credit/debit card numbers, UPI IDs, CVV, or net‑banking credentials. Payments are processed securely through RBI‑authorized payment gateways such as Razorpay.

d) Technical & Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and access timestamps

3. Purpose of Data Collection

We collect and use information for the following purposes:

  • Processing payments and delivering services
  • Granting access to webinars and delivering products
  • Customer support and grievance handling
  • Compliance with RBI, banking, and legal obligations
  • Fraud detection and prevention
  • Internal analytics and service improvement

4. Sharing of Information

We may share information only when necessary with:

  • Payment gateway partners (e.g., Razorpay)
  • Banking institutions and regulatory authorities
  • Government or law‑enforcement agencies when required by law
  • Service providers assisting in operations under confidentiality obligations

We do not sell, rent, or trade personal data.

5. Data Retention

We retain personal and transaction data only for as long as required:

  • To fulfill contractual and service obligations
  • To comply with tax, accounting, and RBI regulations

6. Data Security

We follow reasonable technical and organizational security practices. However, no digital system is completely secure, and users acknowledge inherent internet risks.

7. User Rights

Users may request access, correction, or deletion of personal data by emailing support@delimadigitals.com

8. Contact Details

Email: support@delimadigitals.com